we arrange a Vietnam holiday
is not an ordinary Vietnam tour operator!
offer tourism with attitude! We’re not in business just to make
money – we’re aiming to raise the quality of Vietnam tourism, conserve
the county’s culture and environment, and help poor communities
to have a better standard of living.
give it to you straight – no over-selling, no misleading information,
and no small print. If we think a destination isn't worth visiting,
we say so.
design all our Vietnam custom tours, holidays and excursions on
a 'one-off' basis to meet the specific requirements of each customer.
To do this, we offer a comprehensive free consultancy service, providing
travel information, suggestions and advice to help you to choose
exactly what you want for your tour itinerary.
Tour designing and operating
is a creative process. It’s also very complicated, especially in
a developing country such as Vietnam where facilities and infrastructure
are limited. The other pages in this section describe the process
Our members of staff must have good university degrees, be proficient
in English, and have relevant experience to be appointed, but before
taking on full responsibility for a customer’s holiday, they must
reach a high professional standard. This involves an intensive ‘in-house’
training programme taking at least a year.
train our staff in all aspects of the tour designing and operating
process. This means that one person will be responsible for your
tour or vacation from beginning to end. Unforeseeable circumstances
apart, he or she will always be on-call and thoroughly conversant
with all aspects of your Vietnam vacation. In case of illness or
any other unexpected absence, we always have a back-up ready to
stand in or take over if necessary.
Every element in our tours has to fit together seamlessly. Dates,
times, places, vehicles, tickets – a complex jigsaw of pieces must
be assembled to create a unique whole. Furthermore, many elements
are dynamic – bad weather, flight cancellations, or a desired change
to the itinerary, for example - so contingencies must be built in
in Vietnam vary wildly in quality and price, so we make personal
inspections to make sure we choose the best.
this goes on in the background. Like all highly skilled experts,
our staff members make it look easy. All the vehicles arrive on
time. Your guides know your itinerary and what you want. Everything
runs smoothly. No fuss, no bother and no worries – just what a custom
Vietnam tour should be.
An affordable vacation tailored to your exact specification that
fits the time you have available with a standard of service from
the days when the customer really mattered.
too good to be true, doesn’t it?
once in a while, you come across the genuine article – this is one